Justin A. Sivill, MHA, CMPE, FACHE joined Summit Health in August serving in the position of Executive Director and Regional Chief Operating Officer (COO) responsible for oversight of all Summit Health activities. Justin is an accomplished health care executive who’s coming to Summit Health from CHI Franciscan Health and Harrison Health Partners in Washington where he served as Harrison HealthPartners Medical Group Director of Operations since 2014 while simultaneously serving as CHI Franciscan’s Interim Director of Quality and Population Health for about a year.
In those roles, his achievements included doubling Harrison HealthPartners total number of providers and adding seven clinic locations over the four-year period. During the same time period, the medical group also more than doubled its clinical production while achieving top quartile customer satisfaction and quality scores nationally through the adoption of lean principles and the advanced access system.
As the Director of Quality, Justin led the redesign of the outpatient quality department and helped produce as 50% improvement in quality scores; strong provider engagement and substantial value-based contract savings as a result of operations redesign. He has also amassed significant achievements while employed at several other health care organizations and is an expert in redesign telephone systems, building care teams, and creating open access in clinics and hospitals.
Justin has a bachelor’s degree in healthcare management from Western Illinois University and a master’s degree in Health Care Administration from Governors State University. He has completed the Purdue University Lean Six Sigma Black Belt Certification, Dartmouth Clinical Microsystems training, Stanford Chronic Disease Self-Management program and has a Certification in Healthcare Management through McKesson. He is a fellow of the American College of Healthcare Executives and a Medical Group Management Association Certified Medical Practice Executive.